Our Privacy Promise
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We appreciate your business and strive to provide the best service for our customers. Here is what our customers have to say about us:
This is the first time that I have ordered from a medical supply company and received this personal treatment. This purchase, although small, is incredibly important and you recognized that. I will be slowly integrating all of our handicapped children supplies through your company. Thank you.
Just wanted to say thank you for your exceptional service. I placed an order for 90 underpads, size 30"x36" (for my mother in law) late yesterday afternoon and she received them today. That's amazing!! I also really like your website and the idea that you can check for coupon codes directly on the site, great idea. Your order confirmation email and the tracking number were very useful and appreciated.
We received our cushion this morning. Thank you for your help. We appreciate your diligence and we will recommend you and your firm to our friends.
Thank you so much for your generous resolution. I am actually a trainer and specialize in Customer Service and will certainly use your service recovery as an exemplary example. In addition, I would like to be on your mailing list or receive a catalog of your products for future needs. Having 2 children under the age of 12, we will certainly have more needs for supportive medical devices.
With the economy and tolerance of customer satisfaction these days, you have truly exceeded my expectations.
My Mother says she just received the package. How did you do it that quick? Thank you for your help.
Every order I have placed has gotten to me the next day and you have exceeded my expectations in customer service. Believe me when I tell you that I am more than happy to do my business with your incredible company. I just want to say again you guys are the very best. I wouldn't consider doing business with anyone else.
Thanks again for all your help and consideration. I look forward to ordering from your company again.
The products were sent in good condition, and packaged carefully to withstand shipping. thank you for the great service!
I ordered something online in the afternoon and received it the next morning from FedEx. Great service!
The website was easy to navigate and the product was exactly as described. I was so pleased with the speed of the order. I will definitely use Cascade Health again!
I have received the cushion I ordered today. I am very satisfied. Thank you very much for responding to my e-mails so fast.
Thanks again for the clarification you provided. I must say your service is excellent.
I was somewhat skeptical of your claim to a one to two day delivery time when I ordered the safety pole on Monday. However, just as you said on your website it was delivered on Wednesday morning. Your price was by far the lowest I found when searching the web and the product was exactly as described. Thank you for an exceptional buying experience.
right price .... fast response ...great order service ... delivery was quick and as stated Cascade Healthcare Solutions is the "model" to run a company
I can only thank, because the service was excellent, very quick delivery and the product even better. Thank you.
I called your customer line and a VERY nice gentlemen helped me and fixed everything I needed, put my order in and was nice as he could possibly be. I also could not believe how quickly my order arrived. Outstanding service and your customer service gentlemen was a pleasure to work with!!! Needless to say, I will be ordering from your company again in the not too distant future.
Port St Lucie,FL
Really appreciated the opportunity to order at a great price, so easily, and the efficiency of the delivery was amazing -- no problems!
i found this product on line & ordered it. The whole expereince was great. Effecient Company & great product at a good value.
Thank you very much for your effort helping a small customer!
I want to extend an amazed and grateful thanks to CSR, who went above and beyond what was required of him to make sure that I received my NUVO machine on a tight schedule and before my flight. CSR not only personally checked on the delivery timing, but also intervened with Fed Ex numerous times to make sure the product arrived in the nick of time - and even before the purchase he double checked with the airline to make sure that I could bring it as luggage. Really, having dealt with very good online companies, I can tell you that his service was far more than I could have ever expected and with a kind-ness which one only expects from family. Thanks!
We had the most excellent service during the purchase of our O2 Concentrator.. The service was so good that during the 2011 Holiday season they were totally out but we were guaranteed that the O2 machine would be shipped straight from the manufacturer.. We got it as soon as the men and women got back from the Christmas holiday.. The order was expedited and arrived by FedEx.. The man from FedEx brought it right into my house for me since there was no way that I could of done that... But to anyone that needs anything Cascade Healthcare solutions will definitely have it and if they do not,,they can definitely get it for you... A GREAT COMPANY with GREAT EMPLOYEES and A COMPANY that will go that extra mile for there customers.. AWESOME ,,,,And keep up the GREAT JOB.
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