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5 Can't speak to the bearings, I speak highly of CS
Posted by Terry Deschenes on Aug 22nd 2020
Can't speak to the quality of the bearings, if all goes as planned I will get them exactly three weeks after ordering them. It took two weeks for the factory to get around to shipping them! I plan to return them upon arrival, as I have purchased a new wheel chair, rather than wait. What I can say is that once we the problem was recognized, Samantha at Cascade CS was terrific. She stayed after the factory to get them moving and did a great job of keeping me informed. Gotta recognize that the pandemic may be causing the warehouse/factory problems, so I can't be too hard them, but had to get my 99 year old dad out of the malfunctioning wheelchair!